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Hospitals

The financial implications of patient satisfaction scores
Two new surveys conducted by or on behalf of West have revealed that patient satisfaction ratings are deeply intertwined with the financial well-being of a hospital or health system. This is primarily due to two factors: New reimbursement models tied to satisfaction ratings and increased consumer choice. New reimbursement models According to the Centers for
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The physician burnout crisis
Burnout is becoming a frequent topic of conversation as prevalence and severity continue to rise across all occupations, but especially for physicians. In fact, of the 15,000 doctors surveyed by Medscape for their annual Physician Lifestyle Report, 42% expressed experiencing burnout. According to a study by the Journal of the American Medical Association, burnout is
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